After you securely pay with PayPal you will receive a confirmation email which you need to print out to use as your ticket (If you don’t receive anything please check your spam folder in case it was mistakenly filtered out).
Yes you need to print your ticket. This makes the boarding process on the day of your tour faster and easier. Please do not rely on showing the email on your phone as this will slow down boarding and may be denied by the tour guides.
When you checkout we will ask your for your hotel or apartment address. Once we receive your order we will arrange the transport and send you another email within 24 hours with the address and map of your pickup point.
Occasionally a tour may be cancelled due to bad weather or other circumstances. In this case you will be offered either a full refund or the chance to rearrange the date of your tour.
If you have any other questions please email firstname.lastname@example.org.